SHIPPING POLICY

‘Galaxybeads.com‘ Currently shipping to addresses around the world. We provide CNE Express, China Post and FedEx three shipping methods for customers to choose. If there are special requirements for transportation (such as tax ID numbers are required in some regions, etc.), please contact sales@galaxybeads.com for clarification.

This policy applies to global orders. This policy is designed to ensure that you have a clear understanding of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

We will process your order and dispatch the goods within 72 hours.

You can check your shipping rates after entering the address in your cart.

SHIPPING COST

Depending on the region and weight, the system automatically calculates the best shipping rates.

We don’t charge any Tax. Due to different tax policies in different regions, please handle tax issues by yourself.

HANDLING TIME AND TRANSIT TIME

Handling Time: 1– 3 business days.(Holidays are automatically postponed)

Transit Time: 10 – 25 business days.(Different regions, different express delivery times are different)

Order Cut-off Time: 5 P.M.

DELIVERY TERMS

We use CNE Express, China Post and FedEx to deliver products.

DELAYED

Due to special factors such as epidemics, disasters and statutory holidays, there may be some delays. All packages are regularly monitored. In the event of a delay caused by force majeure, we will notify customers by email.

MULTIPLE ADDRESSES

We don’t offer the shipment to multiple addresses for one order. If you’d like items delivered to multiple addresses, please place those orders separately.

WRONG ADDRESS

If You provide a wrong address during checkout and our product is returned to us then you will responsible for all shipping costs for re-sending the product.

TRACKING AN ORDER

You will receive an email confirming that your order has shipped with your shipping tracking number. You can log in to My Order to check the location of the package.If you require further tracking information, please contact us.

 

For more information

Phone: +86 024-47163158

Email: sales@galaxybeads.com

Business Address: RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK